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February 15, 2006

Great Moments In Customer Service

NP: Queens of the Stone Age, Rated R

I'm still in awe of what just transpired over at the Dunkin Donuts on the second floor of the Merchandise Mart. Here's how it went, to the best of my recollection:

ME: I'd like a #3 -- sesame bagel, toasted, with lite veggie cream cheese, and a large coffee. MORON: Cream and sugar? ME: No, black. MORON: And that was a cinnamon raisin bagel? ME: No, sesame. MORON: With plain cream cheese? ME: No, lite veggie. MORON: That's $3.19. ME (handing over $5): What's this? MORON: Your coffee. ME: I asked for a large. MORON: Oh. (hands back change, drops it all over the counter) ME: What the fuck?! MORON: (defensively) I just dropped your change. ME: That, and you got every single part of my order wrong. SOMEWHAT MORE RESPONSIBLE DUNKIN DONUTS EMPLOYEE: What's this? MORON: His coffee. SMRDDE: Does he need cream and sugar? MORON: I don't know.

Seriously, you have work hard to be that stupid. It was one of those days already before this even transpired. Can't wait to see what happens next.

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